About Us
Your Trusted Partner in Sacred Journeys
We don't just book trips – we facilitate spiritual transformations. At Yuusr, we understand that Umrah is more than travel; it's a sacred calling, a spiritual cleansing, and often a once-in-a-lifetime journey to the holiest places in Islam. For nearly half a century, our team has dedicated their expertise to making these sacred journeys accessible, meaningful, and seamless for Muslims worldwide.
Our Sacred Mission
Making Umrah accessible to every Muslim, spiritually and financially. We believe every Muslim deserves the opportunity to answer the call to Umrah without financial barriers or logistical stress. Our mission extends beyond booking services – we're your spiritual journey partners, committed to preserving the sanctity of your pilgrimage while handling every worldly detail with precision and care.
Our Core Values
Spiritual Integrity
Every service aligned with Islamic principles
Transparent Excellence
No hidden costs, no surprises, just honest service
Cultural Sensitivity
Deep understanding of diverse Muslim communities
Accessibility First
Making Umrah possible for every budget and need
Four Decades of Sacred Trust
45 years of combined expertise in Hajj & Umrah at the highest industry levels. Our founding team brings together decades of experience working directly with Saudi authorities, licensed tour operators, and Islamic organisations worldwide. We've guided thousands of pilgrims on their sacred journeys, from first-time Umrah performers to seasoned travellers seeking the ultimate spiritual experience.
Industry Leadership
Licensed ATOL holders
ATOL no: (10066)
Licensed IATA membership
International Air Transport Association
Build Your Sacred Journey, Your Way
Complete customisation respecting your spiritual needs and practical requirements. At Yuusr.com, we don't just book travel — we design sacred journeys around you. Every package begins with a deep understanding of your spiritual goals, physical needs, and family dynamics. Whether you prefer the calm of quieter months or the shared spiritual energy of Ramadan, we tailor every detail to support your unique journey to the sacred lands.
Personalisation Options
Accommodation Selection
From budget-friendly options to luxury hotels facing the Haram
Ziyarat Experiences
Guided historical tours with qualified Islamic scholars
Family Packages
Child-friendly arrangements and elder care considerations
Group Coordination
Community bookings with mosque partnerships
Special Needs
Full accessibility support and medical assistance
Spiritual Preparation
Pre-departure Islamic guidance and Dua collections
Exclusive Features
Ihram Guidance
Video tutorials and on-ground support
Prayer Time Integration
Automatic schedule adjustments for Salah times
Halal Guarantee
100% Halal food options and dietary accommodations
Women's Services
Female guides and gender-appropriate arrangements
Transparent Pricing
Ethical pricing that honours both your budget and Islamic financial principles.
Financial Benefits
Price Protection Guarantee
If we find a lower price within 24 hours, we match it
No Hidden Fees
Complete cost transparency from booking to return
Group Discounts
Special rates for mosque communities and family groups
Currency Protection
Fixed pricing regardless of exchange rate fluctuations
Exclusive Partnerships
We negotiate directly with airlines, hotels, and service providers as an independent platform, ensuring you receive the most competitive rates without compromising on quality or Islamic compliance.
Unmatched Support Throughout Your Journey
24/7 assistance from booking confirmation to safe return home. Our support extends far beyond typical customer service. Our team includes practicing Muslims who understand the spiritual significance of your journey and the practical challenges you may face. From pre-departure preparation to emergency assistance in the Haram, we're with you every step of the way.
Pre-Departure Support
Spiritual Preparation: Comprehensive Umrah guides and Dua collections
Document Assistance: Visa processing, vaccination coordination, travel insurance
Packing Guidance: Climate-appropriate clothing and essential items checklists
Cultural Briefing: Local customs, etiquette, and practical tips for Saudi Arabia
On-Ground Assistance
24/7 Emergency Line: Direct access to our Saudi Arabia representatives
Meet & Greet Services: Airport assistance and transportation coordination
Local Guidance: Real-time support for Tawaf timing, crowd management, and site navigation
Health Support: Medical assistance coordination and pharmacy guidance
Communication Channels
WhatsApp Business
Instant messaging in multiple languages
Multilingual Support
Arabic, English, Urdu, Bengali, Turkish, and French
Video Consultations
Face-to-face guidance when you need personal attention
Community Forums
Connect with fellow pilgrims and share experiences
Trust, Security & Islamic Compliance
Your journey protected by the highest standards of security and Islamic ethics.
Financial Protection
ATOL Licensed: Full financial protection for flights and package holidays
Data Protection
Your personal information is handled according to both GDPR requirements and Islamic principles of privacy and trust, with additional protections for sensitive religious data
Community Impact & Social Responsibility
Building bridges between communities while serving the global Muslim Ummah. Beyond individual journeys, Yuusr contributes to the broader Muslim community through educational initiatives, charitable partnerships, and community development programs.
Our Contributions
Free Umrah Education
Community workshops and online resources
Scholarship Program
Subsidised Umrah packages for deserving community members
Charity Partnerships
Facilitating Sadaqah and Zakat distribution during travel
Youth Programs
Special initiatives for young Muslims and new converts
Environmental Responsibility
Carbon offset programs and sustainable travel practices
Community Partnerships
Active partnerships with mosques across the UK and Europe
Collaboration with Islamic educational institutions and community centres
Support for local Muslim businesses and Halal service providers
Advocacy for Muslim travellers' rights and cultural sensitivity in tourism
Your Journey Begins Here
Whether this is your first Umrah or a sacred return, Yuusr.com is honoured to be your companion from intention to prayer.
Every sacred journey is unique, and every pilgrim brings their own hopes, dreams, and spiritual objectives to the holy lands. We don't just facilitate travel – we honour your spiritual intentions by ensuring every aspect of your journey reflects the dignity and reverence your pilgrimage deserves.
Ready to Begin?
Contact our Islamic travel specialists today, and let us help you answer the call to the Holy Lands with complete peace of mind.
"And proclaim to mankind the Hajj [pilgrimage]. They will come to you on foot and on every lean camel; they will come from every distant pass." - Quran 22:27